Terms and conditions

Terms of sale

These General Conditions of online sale, together with the Conditions of delivery and payment of the goods provided on this Site, constitute an integral part of the sales contract concluded between the user of the Site (hereinafter the Customer) and the company TerraNostra di Congedi. Mirko


Purchases made on the site www.olioterranostra.it are governed by these general conditions of sale, by the different conditions indicated on the site from time to time on the date of conclusion of the contract in accordance with articles 50 and following of Legislative Decree no. 206 of 6 September 2005, relating to the protection of consumers in respect of distance contracts, as well as by Legislative Decree no. 70 of April 9, 2003 relating to electronic commerce. These general conditions must be considered an integral and substantial part of the contract. Therefore, before sending the order, the Customer is invited to carefully read the general conditions and the information described here, printing them or saving them on another durable medium accessible to him. The sending of the order by the Customer is valid as acceptance of the conditions of sale in force at that time. The items on the site can be purchased, while stocks last, by those over 18 years old. For the delivery of the products, the Customer can choose the most convenient place for him: at home, in the office or at another person.


The prices displayed on the website www.olioterranostra.it are inclusive of VAT and refer only to products sold online. The price applied will be the one in force at the time of the order, without considering price increases or decreases, even for promotions, which may have occurred subsequently. Shipping costs must be added to the price, except for any disapplication of the same cost relating to the overcoming of predetermined purchase orders. The tax documentation will be issued by TerraNostra di Congedi Mirko upon delivery of the products.


The characteristics of the products are indicated in the online catalog and are visible at the time the order is filled out; www.olioterranostra.it shows the products as truthfully and accurately as possible. The colors, as well as the other aesthetic characteristics of the product displayed, may undergo variations due to the user's monitor, as well as for other reasons not attributable to TerraNostra di Congedi Mirko . Therefore the seller does not guarantee that the colors, as well as the other aesthetic characteristics displayed, are reproduced on the screen in a truthful way. Some TerraNostra products are available in limited quantities. In the event of an unexpected lack of availability following out of stock, the Customer expressly agrees that TerraNostra di Congedi Mirko can replace the products with other similar products of equal value.


TerraNostra di Congedi Mirko reserves the right, following unforeseen logistical and organizational difficulties, to cancel the order by notifying the Customer via e-mail or, upon agreement with the same, to change the deadline for delivery.


The commitment that www.olioterranostra.it proposes is to operate as precisely as possible. TerraNostra di Congedi Mirko could, however, inadvertently incur technical or factual inaccuracies or inaccuracies and / or typographical errors. www.olioterranostra.it reserves the right to make changes and modifications to the site whenever this becomes necessary without any prior notice. Furthermore, www.olioterranostra.it does not guarantee that the information contained in its website complies with the jurisdiction of each country or that the products displayed on the site are permitted for sale in all jurisdictions.


Pursuant to and for the purposes of art. 55, second paragraph, letter c) of the Consumer Code, the right of withdrawal is excluded as TerraNostra products are goods which by their nature cannot be returned and are liable to deteriorate or alter. The package containing several products constitutes a single sales unit and, therefore, said package is to be considered a single product. Consequently, if the package includes perishable and non-perishable products, it must be considered a perishable unit, which cannot in any case be subject to partial return.


Complaints relating to defective products or dysfunctions of the shipping service can be sent via e-mail to info@olioterranostra.it or by registered mail to the e-mail address: TerraNostra di Congedi Mirko in via Marina 324 Ugento (Le) - Italy .


Civil disputes concerning the application, execution and interpretation of the distance sales contract are subject to Italian jurisdiction. Contracts stipulated remotely with TerraNostra di Congedi Mirko are governed by Italian law.